Get to Know City Hall

Get to Know City Hall

City of Beverly Hills is a small city relatively accessible to stakeholders. At the same time, the disproportionate political influence of business and near-total political capture of City Hall by the north-side homeowner social class means the average Joe has relatively little say in civic affairs.

The city’s organization chart, too, suggests opportunities for engagement. While department responsibilities are not as finely-sliced as a larger city (is transportation a function of community development or public works?), smaller departments mean that you can get folks on the phone with a question.

Here too appearances deceive: risk aversion is rife in a City Hall that has downsized and outsourced its way to a two-tiered administrative state: a fat strata of too-highly-paid administrators oversee a relatively thin strata of merely over-paid support staff while every other function falls to a contractor.

We recently contacted City Hall about a dirty fountain adjacent to a children’s jungle gym and the experience reflected the rule. The Rec & Parks department that used to perform park maintenance referred us to Public Works, which now contracts out fountain maintenance. But the official we contacted there responded: “Thank you for bringing this to our attention, a staff member will investigate and take the appropriate action.” Of course nothing was done for a month.

We contacted the chief of the Parks department (on vacation) and it was the staffer promptly contacted the contractor and it was done within days. On some questions, Beverly Hills City Hall’s answer is but a phone call away.

But on other issues like transportation policy, the obstacles can be maddening. Political capture is the only explanation we’ve found for making near-zero progress in our quest to make city streets safer to bike. Yet safe mobility planning is a core function for any city. State law requires conformity with road standards and the federal government keep a watchful eye out too.

Still we urge you – implore you – to take your concerns to City Hall. At the very least they should be made to recognize when they’re not serving the entirety of their constituency!

Are we taking too long to get to the point? Then consult our handy cheat sheet of city officials!

Navigating the Org Chart

Beverly Hills organization chartThe first step is to figure out which department handles the issue that is of concern. Refer to the flow chart (right) to see how our city is organized.

In Beverly Hills the City Manager has responsibility for the day-to-day running of the city. The City Council makes the policy (our five members represent every district in the city in an at-large system) and hires the manager. And our departments implement the policies and programs.

Commissions are merely advisory to City Council (with the exception of the Planning Commission which is a policy-making body).
A rough metaphor is that the Council runs the railroad; the City Manager makes the trains run on time; and the commissions & committees do the engineering. For an issue, one usually begins at the bottom of the org chart with a committee or commission.

Where mobility issues are concerned, for example, the Traffic & Parking Commission is the place to begin. It advises City Council on traffic and parking issues. Have a specific complaint? Introduce yourself to the Commissioners during public comment at the top of the meeting. Describe your issue. And follow up with staff. Ask that a pressing concern be agendized for an upcoming meeting. Traffic & Parking meets once per month on the first Thursday at 9 a.m. with public comment near the beginning.

City Council meets twice monthly in both the afternoon (study session for direction and information updates) and in the evening (the formal meeting where decisions are taken and money is allocated). The city publishes (but does not promote) a Policy and Operations Manual that clarifies how the process works.

Your Cheat Sheet for Contacting City Officials

  • City Council is the key policy-making body for Beverly Hills. Five Council members represent every district in the city (an at-large system) so you need to talk to more than just one. Reach the City Council at (310) 285-1013 or email Council at The Mayor (currently Julian Gold) is a largely ceremonial position elected by members of the Council. Still, the Mayor ‘sets the agenda’ as they say.
  • City Manager is currently Mahdi Aluzri. The manager is hired by the City Council to run the city. He’s a rider himself! Surely he’d like to hear from other riders concerned about safety; reach him at (310) 285-1014 or by email at
  • Transportation Division (now a part of Community Development) oversees programs and infrastructure. It provides staff support to City Council on mobility issues and implements programs and policies at the direction of Council. Reach Transportation at (310) 285-1128 or by email at For better results, contact deputy Aaron Kunz directly at (310) 285-2563 or by email at Avoid other transportation staffers when possible.
  • Traffic & Parking Commission is advisory to City Council on matters related to traffic, parking, and yes, mobility too. Reach Traffic & Parking Commission staffers at (310) 285-2452 or by email at Currently the Chair is Lester Friedman – no friend to riders.
  • Recreation & Parks division (in Community Services) oversees parks, landmarks and recreation programming. Reach the division desk at (310) 285-2537 or drop director Steve Zoet an email at He’s very helpful!
  • Recreation & Parks Commission is advisory to City Council on matters of mobility. Policies come here first before reaching Council. Contact the Rec & Parks Commission staff at (310) 285-2536 or by email at Currently the chair is Simone Friedman.
  • Planning Division of Community Development implements land use policies, reviews applications, and supports City Council with information regarding development issues. Reach Ryan Gohlich, Deputy Director of Community Development for Planning, at or (310) 285-1118. Michele McGrath is also very helpful.
  • Planning Commission is the policy-setting body for land use. In practice, the commission rushes to undermine sensible regulations; permit unconforming structures; and lately successfully tanked the city’s historic preservation program.  Reach a commission staffer at (310) 285-1124.

And a few numbers for Beverly Hills public safety which may come in handy if you’re nailed by a motorist: Police general number (310) 285-2101; Watch Commander: 285-2125; Traffic Division (for collision reports): 285-2196.

We always encourage cyclists to drop in on City Council and commission meetings in order to learn first-hand how your city government works (or doesn’t). Join us in reminding officials that safety matters. When you call City Hall, let us know what you find out.

Our Plans: The Policy Context for Making Pro-Bike Change

Recent Posts

Celebrating Geography Awareness We Look at Bike Maps

Existing and Planned lanes leading to Beverly Hills map

Beverly Hills has no plans to meet most of these proposed and existing bike lanes.

To mark the close of Geography Awareness Week (which began Monday) we’re offering a few maps that highlight the varying commitment of local governments to ensuring safe, multimodal mobility.* Each highlights bike lanes and designated bike routes that we know make riding more safe, but also tend to increase the appeal of cycling as a mode of transportation. Let’s start with Beverly Hills as a reference point.

Under a ‘pilot program‘ a couple of years ago, the city striped class II bicycle lanes along several blocks of North Crescent Drive and a few blocks of Burton Way. The city also installed several blocks of shared-lane markings (aka sharrows) south of Burton. But City Council stopped way short of what bike advocates asked for: instead of the five rider-recommended signed and/or protected routes, staff recommended just one of them – and then added a second one which politically was the easiest lift of them all.

Of course, the pilot, by definition, is a temporary program, so the city allowed the paint to fade on these installed lanes and sharrows. And sometimes it simply installed sharrows incorrectly but took months to rectify it.

Here is our map of the two final routes (note that the city produces no bike routes map on its own).

Pilot routes map illustration

Not quite the citywide bicycle network envisioned in our 1977 Bicycle Master Plan!

MUTCD bicycle signs 2014That is the extent of the city’s bike route network! Just two routes – and neither of them highly trafficked or even a key business district street. The irony is that these improvements made little difference in terms of increased safety for riders.

It gets worse. Beverly Hills has hung no share-the-road or may-use-full-lane sign (right); or created a publicity program to remind motorists to look out for riders; nor has it sponsored a bike safety class (or even created a website) for rider safety education. Perhaps that’s why riders flout stop signs, as our policymakers like to remind us when they turn their back on bike-friendly improvements.

Yet other cities do continue to invest in multimodal mobility, and it  does make a difference: streets feel safer to ride and that leads to greater enthusiasm for cycling. These cities reap the benefits. Let’s have a look!

Santa Monica Takes the Lead

City of Santa Monica offers the most pointed contrast. The city has rolled out bike lanes and sharrows like its multimodal transportation policies depends on them. (It does.) Look at this bike map! Beverly Hills riders can only dream of this kind of citywide network.

Santa Monica bike map illustrationNot only does Santa Monica walk the talk, it codified it too in the Land use and Circulation Element (LUCE) – which actually identifies as a policy goal the generation of no new motor trips in the downtown area. To reach that goal, it has been first out of the gate with a bike station, a 500-bike bike-share program, and of course these miles of bicycle lanes and routes. Bravo!

Culver City

Not all cities can have Santa Monica’s mojo. Our neighbor Culver City is a bit slow out of the blocks like Beverly Hills, and it too didn’t immediately embrace bike lanes. But Culver City is a very different city than either Beverly Hills or Santa Monica in that it hardly revolves around its downtown; instead it serves as a crossroads for key arteries like Culver, Washington, Robertson, Jefferson, and Venice boulevards.

Aside from City of LA’s bicycle lane on the north edge, Culver City is not yet well-served by protected facilities like a bicycle lane. But the map suggests that it is beginning to roll out routes along the corridors.

Culver city bike map (2010)

Culver City’s incipient network will prioritize the key through routes.

With so much pass-through traffic, and now an Expo Line station too, policymakers have gotten the message. Former Mayor Meghan Sahli-Wells really got it, and she positioned the city to make positive changes to embrace multimodal mobility. That’s another key difference compared to Beverly Hills. The city adopted its Bicycle Master Plan in 2011.

West Hollywood

City of West Hollywood is not only farther along in its bike planning than Beverly Hills or Culver City, it takes the whole concept of multimodal mobility more seriously. City Council some years back formed a bicycle task force to make recommendations about which corridors to prioritize for facilities. And more recently the city undertook a process to update its new mobility plan. So we’re seeing an elaboration of new bike facilities and the beginning of a true citywide network of protected lanes and designated routes.West Hollywood bike map

Burbank and Glendale

Hard up against the Verdugo Mountains, the cities of Burbank and Glendale are well on their way to creating their own citywide bike route networks. Burbank adopted its Bicycle Master Plan in 2011 and appears to be laying the foundation for a citywide network.

Burbank bike mapBut Glendale got the earlier start. In the mid-2000s the city partnered with the LACBC to undertake their Safe and Healthy Streets Plan (2009). Funded by the Los Angeles County Department of Public Health under its PLACE Program (Policies for Livable, Active Communities and Environments) the plan anticipated a city where “residents live safer, healthier lives by walking and riding a bicycle for both transportation and recreation.” (Read the Action Plan for more information.)

The plan puts at its center the complete streets vision of transportation “that meets the needs of all road users, including pedestrians, bicyclists, transit passengers, and people of all ages and abilities,” says the plan. (“As well as motor vehicles.”) That philosophy is borne out by its rapidly-expanding citywide network of bicycle routes.Glendale bike map

Given the challenging topography of the City, Glendale is making rapid strides toward knitting together the whole!

So What Does This Comparison Say About Beverly Hills?

Beverly Hills is dead last in the installation of bicycle facilities and it pulls up the rear when it comes to intent to make our streets safer to ride. That’s because Beverly Hills policymakers continue to grasp at auto-era solutions to our post-auto era problems.

Consider congestion. Today, crosstown boulevards handle nearly 50,000 vehicles on an average weekday; and our major intersections can’t handle the capacity we throw at it (most are level-of-service ‘F’). It strains our streets and will only get worse as more intensive development comes tomorrow.

Consider multimodal opportunities. We’re a compact city for the most part. With excellent transit connections. Of course that suggests we shift more trips to transit and bicycles. Yet policymakers stubbornly resist. Our Bicycle Master Plan dates from 1977 and there is no intent to update it. Our transportation officials are largely unacquainted with the new, multimodal thinking, and staff declined to recommend to City Council that we include bicycle lanes when the city reconstructs Santa Monica Boulevard next year. So we won’t be including them.

Consider the potential of the bike-friendly business district. Our small business task force seemed unfamiliar with the concept of ‘bicycle-friendly business district’ when it issued its findings to City Council. No surprise: our city still demands (now discredited) excessive, code-required off-street parking. We simply prey a developer will come along to dig down deep – in the ground and in the pocket – when building anew so we’d get a few additional parking spaces. Spaces that will never satisfy demand, which only increases with our continuing policies that facilitate reliance on the auto.

Beverly Hills has all of the advantages. Our city of 35,000 is the smallest in population and the second-smallest by land area (after Culver City) among the cities we’ve reviewed here.  Off the hills we’re a compact city, and we are not grappling with a challenging periphery (as does Glendale) or a non-grid center city (like Culver City).

And we’ve got the money: Beverly Hills households have the highest median income of all these cities. Led by our ‘golden’ business triangle, we ring up more retail sales than any other city (fully one-third more than runner-up Santa Monica). If we didn’t dump $5 million every year into marketing, why we could have the gold-standard facilities instead of grubbing a few bucks from clean-air grants for fewer than 30 bicycle racks. We clearly have the resources to invest in multimodal mobility but we simply choose not to make the investment.

*City of Los Angeles is the region’s big gorilla, of course, but here we look at smaller cities (populations under 200,000).

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